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This is an informational blog post which describes our returns policy and walks you through the process of returning an item purchased on this website.

30 Day Money back guarantee

If you received your item within the last 30 days and are unhappy with your order for ANY reason, you are entitled to return the item and receive a full refund (including all shipping costs).

1 Year warranty

If you received your item within the last year and find it to be defective, you are entitled to a replacement unit, providing you return the old device.

Returning your item

If you do end up returning an item purchased on this website, the first step is to email or call us. Please provide your order number and email address, and tell us you’d like to return your order.We aim to make the process as stress-free as possible: We’ll mail you the shipping label (if you don’t have a printer), and cover all shipping costs. You can always call or email us within business hours should you need additional support.

Other issues?

If you need any help please reach out to us at

Or give us a call: +49 174 1633877

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